31. Making and Answering Phone Call

Notes :

  1. Making and Answering Phone Calls:
  • Think about the last time you made or received an important phone call. What was the call about, and how did you handle it?
  1. Making and answering phone call

Can I speak to John please?

I would like to speak to John

I will put you through, hold the line please

I will connect you now

I am sorry he is on another call

I am sorry he is not available at the moment

Please call back later

Could you ask him to call me?

Would you like to leave a message?

Who is speaking?

Who is calling please?

Could I ask who is calling

Can I have your name please?

Who am I talking to?

It"s Mary speaking

Is it convenient to talk at the moment?

Sorry, you must have the wrong number

Sorry, I think you have dialed the wrong number

Hang on for a moment

I am about to run out of credit

What number can I reach you at?

Who do you want to talk to?

Hold the line please

I have got a very weak signal

Can you hear me okay?

Could you please speak up?

Sorry, I didn’t catch that, could you say it again please

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