9. Making Complaints

Exercise:
You run a small e-commerce business, and you've received a shipment of products from a supplier that doesn't meet your quality standards. You need to address this issue with the supplier.Write a short complaint letter to your supplier,using the provided chunks. Ensure it addresses the quality issue with the shipment.

I am sorry to say this, but… …

I hate to tell you, but… ...

I am angry about.. ..

I have a complaint to make.. ..

There seems to be a problem with.. ..

I am afraid there is a slight problem with.. ..

Sorry to bother you, but.. ..

I am not satisfied with.. ..

Wouldn"t it be a good idea to.. ..

Wouldn’t it be a good idea not to.. ..

There appears to be something wrong with.. ..

I was expecting, but.. ..

Sorry to bother you but.. ..

I want to complain about.. ..

I am afraid i have got a complaint about.. ..

I have to make a complaint about.. ..

I don't understand why.. ..

Excuse me, but there is a problem

Would you mind.. ..

I am so sorry, but this will never happen again

I am sorry, we promise never to make the same mistake again

I can’t tell you how sorry I am

I wish it never happened

Sorry, there is nothing we can do about it

Sorry, but it is not our fault

I am afraid there isn’t much we can do about it

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